Mail Club FAQ's

  • Subscriptions for each month close on the 22nd of every month at 7:00pm so if you sign up between the 22nd-31st, you’ll receive next months letter instead. Want to try before you purchase a subscription? No problem! You can start with a single month as a one off payment, or purchase an available back issue any time.

    If you buy other things with your subscription, they’ll be shipped together when the Mail Club gets sent out.

  • Please note you will have the choice to ship your mail club subscription via untracked letter, shipping is automatically applied to your monthly subscription, so please choose carefully before your purchase.

    Because each Mail Club is produced in limited runs with the exact amount of copies that there are subscribers, spare copies are not always available. If an edition does not arrive within 2 weeks for domestic and 4 weeks for international, please get in touch. We will do our best to help where possible, and will send you a digital scan of the missing edition, but replacements cannot be guaranteed. Please note we cannot issue refunds for missing Mail Club editions shipped via untracked postage. If you’d like to guarantee a replacement or refund for a missing shipment, please choose tracked postage for shipping.

  • International postage is expensive! You can choose between two untracked options:

    1. Small Letter - the cheapest! Please note this means the larger mail club prints will come folded in half to fit the letter size constraints
    2. Large Letter - Ensures that your mail club pack will be shipped completely flat and unfolded.
  • You can cancel your monthly subscription at any time, if your last month hasn’t been shipped yet, it will still be shipped to you as usual and your subscription will not continue the following month. If you need to cancel or make changes to your subscription, go to https://www.alwaysfriends.shop/account/login and login using your account details. If you have any trouble with making adjustments, contact us directly at hello@alwaysfriends.shop

Subscribe before the countdown ends to receive this months edition of riso mail club!

Riso Mail Club subscriptions for that month's edition close each month on the 22nd at 11:59pm. So if you sign up between the 22nd-31st, you’ll receive next months letter instead. Previous edition pictured.